Privacy Policy

AeroDroneView LLC, referred to in this Privacy Policy as “AeroDroneView,” “we,” “us,” or “our,” respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how AeroDroneView LLC collects, uses, stores, protects, and discloses information when you visit our website, submit an inquiry, request a quote, schedule services, communicate with us, or opt in to receive SMS messages.

AeroDroneView LLC provides real estate and property-media services, including photography, aerial photography and video, cinematic property video, 360-degree virtual tours, twilight photography, and social-media content.

Information We Collect

We may collect the following categories of information.

Contact Information

We may collect:

• Your name
• Email address
• Telephone or mobile number
• Company, brokerage, or organization
• Billing contact information

Property and Project Information

When you request services, we may collect:

• Property address
• Property type
• Requested services
• Preferred shoot date
• Scheduling and access information
• Project instructions
• Information concerning the listing or intended use of the media
• Other information you voluntarily provide

Please do not submit alarm codes, lockbox combinations, payment-card information, bank-account information, government identification numbers, or other sensitive information through the general website contact form.

Communications

We may retain information contained in communications with you, including:

• Website form submissions
• Emails
• Phone-call logs
• Voicemail messages
• SMS or MMS messages
• Quote and scheduling communications
• Customer-support communications

SMS Consent Information

When you voluntarily opt in to receive SMS messages, we may collect:

• Your mobile number
• The date and time of consent
• The method through which consent was provided
• Your consent status
• Your messaging preferences
• Opt-out requests
• Messaging history

Billing and Transaction Information

When paid services are arranged, we may collect or maintain:

• Billing name and contact information
• Quotes
• Service agreements
• Invoices
• Payment status
• Refund information
• Transaction identifiers

Payment-card and banking information submitted through a third-party payment processor is processed by that provider. AeroDroneView LLC does not intend to store complete payment-card or bank-account numbers on its website.

Website and Technical Information

When you visit or interact with the website, certain information may be collected automatically, including:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Referring website or page
• Pages viewed
• Approximate location derived from an IP address
• Date and time of access
• Security and anti-spam information
• Cookie or similar-technology identifiers

This information may be collected through our website, hosting infrastructure, server logs, security services, and anti-spam tools.

How We Collect Information

We may collect information:

• Directly from you when you submit a form
• When you call, email, or text us
• When you request a quote or schedule a service
• During the performance of requested services
• Automatically when you visit or interact with the website
• From service providers acting on our behalf
• From publicly available sources when reasonably necessary to prepare for or perform a requested property-media service

How We Use Your Information

We may use personal information to:

• Respond to inquiries
• Prepare quotes and proposals
• Communicate about requested services
• Schedule and coordinate appointments
• Confirm property access and project details
• Send appointment confirmations and reminders
• Provide shoot-day coordination
• Notify you about scheduling, weather, access, or safety changes
• Deliver completed media
• Process and document payments
• Provide customer support
• Maintain business and communication records
• Protect the website against spam, fraud, misuse, and security threats
• Operate, maintain, and improve our website and services
• Enforce agreements and protect our legal rights
• Meet accounting, tax, insurance, regulatory, and legal obligations
• Respond to lawful requests from government authorities

We will not use SMS consent to send promotional or marketing messages unless you separately and expressly consent to receiving that type of communication.

SMS Messaging

When you voluntarily opt in, AeroDroneView LLC may send conversational or informational text messages concerning:

• Your service inquiry
• Quotes and project details
• Scheduling
• Appointment confirmations
• Appointment reminders
• Shoot-day coordination
• Property-access information
• Changes caused by weather, safety, or scheduling conditions
• Service and media-delivery updates
• Customer support

Message frequency varies according to your inquiry, scheduled service, or active project. Message and data rates may apply.

You may opt out of future SMS communications by replying STOP, QUIT, REVOKE, OPT OUT, CANCEL, UNSUBSCRIBE, or END. You may also contact AeroDroneView directly to request removal.

Consent to receive SMS messages is not a condition of purchasing AeroDroneView services.

Mobile numbers and SMS consent or opt-in data will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

How We Disclose Information

AeroDroneView LLC may disclose limited personal information to service providers that help us perform legitimate business operations, including providers of:

• Website hosting
• Website security and spam prevention
• Business email
• Telephone and SMS communications
• Scheduling and customer-management tools
• Electronic signatures and contracts
• Invoicing and payment processing
• File storage and media delivery
• Bookkeeping and accounting
• Legal, insurance, and technical services

These providers may include platforms such as Hostinger, Cloudflare, Microsoft 365, GoTo Connect, WordPress, and other tools used to operate our business.

These providers may process information only as reasonably necessary to perform services on our behalf. They are not authorized by AeroDroneView LLC to use mobile numbers or SMS consent information for their own marketing or promotional purposes.

We may also disclose information:

• When required by law, subpoena, court order, or lawful government request
• To investigate fraud, abuse, security incidents, or violations of our terms
• To protect the rights, safety, property, or operations of AeroDroneView LLC or others
• To professional advisers subject to appropriate confidentiality obligations
• In connection with a merger, acquisition, financing, restructuring, or sale of business assets

AeroDroneView LLC does not sell personal information.

AeroDroneView LLC does not share personal information for cross-context behavioral advertising.

Data Sharing and Transfer Limitations

Your data will not be transferred to external organizations for their independent use. This includes consumer data, mobile numbers, and SMS consent or opt-in data.

Any permitted disclosure to a service provider acting on behalf of AeroDroneView LLC is limited to what is strictly necessary to:

• Provide the service you requested
• Respond to your inquiry
• Process business communications
• Schedule and coordinate services
• Operate and secure our website
• Process authorized payments
• Deliver completed media
• Maintain required business records
• Comply with applicable law

We do not disclose consumer information for another organization’s own purposes.

Mobile numbers and SMS consent or opt-in data will not be shared with third parties or affiliates for their own marketing or promotional purposes.

No mobile information will be provided to another organization for the purpose of allowing that organization to advertise or market its own products or services to you.

Safeguards

Access to consumer data is limited to AeroDroneView LLC personnel and service providers who reasonably require access to provide the requested service or perform legitimate business functions on our behalf.

We use reasonable administrative, technical, and organizational measures designed to prevent unauthorized sharing, access, use, alteration, loss, or disclosure of consumer data.

Consumer data, including mobile numbers and SMS consent or opt-in data, is handled in a manner designed to protect it from unauthorized access, use, transfer, or disclosure.

Service providers that process information on our behalf are expected to use the information only to perform their assigned services and to maintain appropriate confidentiality and security measures.

No method of electronic transmission, internet storage, telephone communication, or cloud storage can be guaranteed to be completely secure. AeroDroneView LLC therefore cannot guarantee absolute security.

Cookies and Similar Technologies

The website may use cookies and similar technologies that are reasonably necessary for:

• Website operation
• Website security
• Fraud and spam prevention
• Contact-form functionality
• Session management
• Performance and error monitoring

You may configure your browser to block or remove cookies. Disabling necessary cookies may affect the operation of certain website features.

If AeroDroneView LLC later introduces advertising, advanced analytics, or other nonessential tracking technologies, this Privacy Policy and any applicable consent controls will be updated as appropriate.

Third-Party Collection and Tracking

Website-hosting, security, communication, embedded-media, and similar providers may collect limited technical information while performing services for AeroDroneView LLC.

We do not currently sell personal information or share it for cross-context behavioral advertising.

Because there is no universally adopted standard for browser-based “Do Not Track” signals, our website may not respond directly to every such signal.

Where applicable law requires AeroDroneView LLC to recognize a valid opt-out preference signal, we will process the signal as required.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to an inquiry
• Prepare and administer a quote
• Schedule and perform requested services
• Deliver completed media
• Maintain customer-service records
• Document SMS consent and opt-out activity
• Maintain agreements, invoices, and accounting records
• Resolve disputes
• Enforce agreements
• Meet tax, insurance, regulatory, and legal obligations

Retention periods may vary depending on the type of information and the reason it was collected.

Your Choices and Privacy Requests

You may contact AeroDroneView LLC to request that we:

• Provide information about personal information associated with you
• Correct inaccurate contact information
• Delete information that is no longer reasonably necessary
• Stop sending nonessential communications
• Record or confirm an SMS opt-out request

Certain information may need to be retained for contractual, accounting, tax, security, fraud-prevention, dispute-resolution, or legal purposes.

Depending on your location and applicable law, you may have additional rights concerning access, correction, deletion, portability, limitation, or use of personal information.

To submit a privacy request, email:

[email protected]

We may need to verify your identity before completing a request.

Children’s Privacy

The AeroDroneView website and services are intended for real-estate professionals, property owners, businesses, and other adults.

We do not knowingly collect personal information online from children under 13.

A parent or legal guardian who believes a child has submitted personal information may contact us so that we can review and, where appropriate, delete the information.

Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, payment providers, social networks, virtual-tour systems, or property-marketing services.

AeroDroneView LLC does not control the privacy, security, availability, or content practices of those third parties.

You should review the privacy policy of any third-party service before providing information through that service.

Changes to This Privacy Policy

AeroDroneView LLC may update this Privacy Policy as our website, services, vendors, or legal obligations change.

An updated version will be published on this page with a revised effective date.

Material changes may also be communicated through the website or another reasonable method.

Contact For Message Questions

If you have questions about this policy or our SMS program, please contact the message sender using the contact method provided on the website.

Email: [email protected]
Phone: (949) 409-4954
Website contact form: https://aerodroneview.com/contact/

Consumers may use these contact details to request assistance, ask questions about SMS communications, or seek additional information from the sender.